Shipping

SHIPPING WITHIN UK

All purchases are inclusive of UK domestic shipping through Royal Mail. Deliveries are expected to be made within 2 – 5 business days.

Tracked shipping service is included in Delta purchases.

You are notified by automated email on receipt of your order and on fulfilment of your order. Tracking details will be provided to your registered email address.

CAN I TRACK MY ORDER?

Yes you can! On the day that your order is shipped we will send you an email confirming its despatch which will include a tracking link so that you can follow your order’s journey right from the moment it leaves us and arrives to you.

IF THERE IS A PROBLEM WITH MY ORDER WHO DO I CONTACT?

If there is a problem with your order, please email us at shop@headuplabs.com

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

For domestic delivery, you should receive your order within 3 -5 working days. If your order has not arrived within the allotted time, please contact the shipping company, using the reference number supplied to you.